Assertiveness Training

Many people just don’t like the idea of having to tell people they can’t do something, they may feel obligated when a colleague asks a favour or feel pressurised when someone senior to them needs something doing. This one day course examines the art of being able to say ‘No’ in a meaningful and positive way without having to change who you are.

This is a practical assertiveness skills course, which will leave the delegates feeling more confident in their ability to handle others, and feeling better about themselves.

Course Length: 1 eight hour day to include lunch and refreshment breaks
Venue: On site at client’s premises
Number of Delegates: Maximum of 12
Cost: Circa £850 to include all materials and associated expenses (not VAT registered). NB. this is a price for delivery of the course with up to 12 delegates, NOT a per delegate price.

Course Aims

  1. To gain an understanding into the principles of being assertive
  2. Have the opportunity to practice applying those principles

Course Outcomes

  1. Highlight the advantages of being assertive at work
  2. Learn how to say ‘no’ constructively
  3. Give constructive criticism
  4. Understand the benefits of ‘straight talking’
  5. Face up to and deal with confrontational situations at work

Get in touch about this course